Terms and Conditions

By using the website or requesting an appointment, you agree to these terms and acknowledge our Privacy Policy. If you book for another person or vehicle, you represent that you are authorized to provide the information and request service.

An appointment is reserved when the system displays confirmation. Availability depends on shop hours, working days, holidays, capacity, and service category. We may contact you to clarify information or propose a necessary change.

The scheduled time is the planned vehicle intake time and does not guarantee an exact diagnosis, completion, or delivery time. Diagnosis, parts, approvals, and circumstances outside our control may affect timing.

Please communicate changes or cancellations with reasonable notice. Appointments may be marked canceled or no-show. After a vehicle is received and a work order is opened, changes are handled directly with the shop rather than as a simple appointment reschedule.

Information submitted through the website is not a diagnosis, final estimate, or repair warranty. Diagnosis, scope, parts, labor, taxes, timing, and applicable warranties are communicated or documented separately.

Customers are responsible for accurate information, disclosure of known vehicle conditions, and authorization of agreed work. Additional work requiring approval will be coordinated before it is performed, except for reasonable action necessary to protect people or property in an emergency.

An urgent towing request does not guarantee immediate availability until confirmed by the shop. The website and messaging program do not replace emergency services. If people, traffic, or property are in danger, call 911 or the appropriate emergency service.

VIN-identification tools and third-party data may contain errors; customers and the shop should confirm relevant information. Customers represent that they may lawfully upload submitted photos and files and give the shop permission to use them to evaluate, document, and provide service.

The digital service record may show progress, authorized photos, completed work, and recommendations. It is informational and does not replace the invoice, authorization, warranty, or final technical documentation.

Program name: Synergy Auto Solutions Customer Updates.

With your express consent, we may send recurring service-related messages, including appointment confirmations, reminders, rescheduling notices, work updates, pickup notices, and customer-service replies. Maintenance follow-ups, surveys, or review invitations are sent only when the corresponding preference is authorized.

Synergy Auto Solutions LLC may also send discounts, offers, and shop campaigns exclusively to customers who provide express written consent through an independent, optional choice that is initially unchecked. This permission is separate from appointment and service SMS consent, vehicle follow-up SMS consent, promotional email consent, and acceptance of the terms and privacy policy. You may receive service updates without accepting advertising; providing your phone number or booking an appointment does not subscribe you to promotions.

Service SMS frequency depends on appointments and repair activity; follow-up and promotional SMS frequency varies according to authorized reminders and campaigns. Permissions apply only to messages from Synergy Auto Solutions LLC. A verification code confirms control of your phone number and is not consent to service, follow-up, or promotional SMS. New choices are unchecked; returning verified customers see their saved preferences. Choices are recorded upon appointment confirmation or when you save your SMS preferences.

To opt in again after STOP, reply START, then verify your phone and choose new permissions in My SMS preferences. START alone does not restore previous permissions or authorize promotional messages.

Message frequency varies. Message and data rates may apply. Consent to SMS is not a condition of purchasing goods or services.

Reply STOP to opt out. You may receive one final confirmation and no further SMS will be sent unless you later provide new consent.

Reply HELP for help or contact us through the email published on this page. We will also endeavor to honor other reasonable and unambiguous opt-out requests.

Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and depends on third-party providers and networks. If you change or relinquish your number, you must notify us or opt out.

By authorizing email, you agree to receive the appointment and service communications described in the form. Promotions require a separate optional opt-in. Optional email may be withdrawn through the preference link or by contacting us. Certain requested, strictly transactional messages may continue when permitted by law.

You may not attempt to access another person's records; upload unlawful or harmful content; interfere with security; automate abusive requests; or use the website for fraud. We may block activity, remove content, or limit access when reasonably necessary to protect the shop, customers, or system.

We endeavor to keep information and systems available and accurate, but interruptions, errors, and delays may occur. To the fullest extent permitted by law, we are not liable for indirect damages arising solely from website failures, communications providers, or third-party data. Nothing in these terms limits rights or liabilities that cannot legally be limited.

These terms are governed by applicable Kansas and United States law. We may update them when the system, services, or legal obligations change. The current version and update date will be published here.

Our handling of information is explained in the Privacy Policy. For help or questions, use the email address at the bottom of this page.